Price: $14.99
(as of May 08, 2025 07:51:34 UTC – Details)
In the fast-paced world of cloud technology, customer obsession is your secret weapon. In A Guide to Cloud Success, Joe Vandermark, a 20-year veteran of the cloud industry (with over 30 years of IT work experience), shares the strategies that have helped him build high-performing, customer-focused teams. This guide is packed with practical advice on:
Shifting from reactive support to proactive customer successHiring and empowering a team that lives and breathes customer obsessionImplementing frameworks for customer segmentation, health checks, and success plansCreating a culture that puts customers at the center of everythingMeasuring success with metrics that actually matter
With real-world stories from the front lines and a conversational tone that keeps things light, this book is your roadmap to turning your cloud support into a competitive advantage. Whether you’re new to the cloud or a seasoned leader, you’ll find actionable insights to elevate your customer success game.
ASIN : B0F4KBP8KG
Publisher : Independently published (April 9, 2025)
Language : English
Paperback : 72 pages
ISBN-13 : 979-8317363451
Item Weight : 5.6 ounces
Dimensions : 6 x 0.17 x 9 inches
